Frequently Asked Questions
We have compiled for you the questions asked to me and the team both online and at the workshop.
How Many Days Does It Take to Ship Products?
Our amulets are delivered to Yurtiçi Kargo within 3–5 business days at the latest.
Since we generally work with stock, we ship orders placed before 12:00 on weekdays on the same day.
(Note: Delivery times may be longer for porcelain products such as the Wave Series and Tableware Series. Please contact us before ordering.)
Will it break?
Each product is produced with meticulous hand workmanship that takes days and is meticulously packaged for shipping.
We don't want it to break as much as you do.
In case of breakage, we will deliver a new one to you as soon as possible.
Is there a gift wrapping alternative?
Yes. We carefully package each product, whether it's a gift or not, as if we were giving it to our loved ones.
If you have a request for a cardboard bag, please specify it in the order notes.
Is it handmade?
Yes. All of our products are produced with first-class quality materials and handcrafted over many days.
Is there a possibility of personalization?
We can personalize the back of the products with gold foil handwriting, up to 20-25 characters long.
You can submit your requests here .
Can it be used outdoors?
Yes. Since they are kiln-fired ceramic, they can be used safely outdoors.
How can I hang it on the wall?
Each product has a nail hole on the back for wall hanging. You can easily hang it without any additional equipment.
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Days of manual labor and care
